Manuals/Webshop: Difference between revisions

From Bondix Wiki
 
(4 intermediate revisions by the same user not shown)
Line 2: Line 2:


== Overview ==
== Overview ==
This guide explains how you can order licenses via the webshop and manage access efficiently.
This guide explains how you can order Bondix Licenses and Bondix Hosted Services via the webshop and manage access efficiently.


== Why use the Webshop? ==
== Why use the Webshop? ==
Line 10: Line 10:
* License codes available immediately
* License codes available immediately
* Full visibility and management in your account
* Full visibility and management in your account
* Required for all subscription purchases :contentReference[oaicite:1]{index=1}
* Required for all subscription purchases


=== Key Benefits ===
=== Key Benefits ===
Line 29: Line 29:
=== 2. Select products ===
=== 2. Select products ===
Choose the required:
Choose the required:
* Licenses
* Bondix Licenses
* Subscriptions
* Bondix Hosted Services
* Bondix License Subscription (coming soon!)
 
Find more information on our products here: [[product catalogue|Bondix Product Catalogue]]


=== 3. Complete payment ===
=== 3. Complete payment ===
Line 77: Line 80:
We'll review your application and get back to you as soon as possible.
We'll review your application and get back to you as soon as possible.


== Subscriptions ==
== Bondix Hosted Services ==
* Must always be purchased via the webshop
* Must always be purchased via the webshop
* Cannot be ordered via invoice/email
* Cannot be ordered via invoice/email
Line 85: Line 88:


Use only if:
Use only if:
* You order '''≥25 licenses'''
* You order '''≥25 licenses''' AND
* You require invoice-based purchasing
* You require invoice-based purchasing


Line 102: Line 105:
* No instant license visibility in webshop
* No instant license visibility in webshop
* No subscriptions available
* No subscriptions available
* Not suitable for urgent orders :contentReference[oaicite:9]{index=9}
* Not suitable for urgent orders


== For Bondix Resellers and Bondix Partners Only: Best Practice - Customer Hand-off ==
== For Bondix Resellers and Bondix Partners Only: Best Practice - Customer Hand-off ==
Line 129: Line 132:


; Can subscriptions be invoiced?
; Can subscriptions be invoiced?
No. Webshop only. :contentReference[oaicite:11]{index=11}
No. Webshop only.


== Quick Decision Guide ==
== Quick Decision Guide ==
Line 137: Line 140:


== Links & Contacts ==
== Links & Contacts ==
* Webshop: [https://shop.bondix.de]
* Webshop: [https://shop.bondix.de shop.bondix.de]
* Orders (invoice): [mailto:orders@sima.gmbh orders@sima.gmbh]
* Orders (invoice): [mailto:orders@sima.gmbh orders@sima.gmbh]
* Partner support: [mailto:sales@sima.gmbh sales@sima.gmbh]
* Partner support: [mailto:sales@sima.gmbh sales@sima.gmbh]

Latest revision as of 15:02, 18 March 2026

How to order Bondix in our Webshop

Overview

This guide explains how you can order Bondix Licenses and Bondix Hosted Services via the webshop and manage access efficiently.

Why use the Webshop?

The Bondix webshop is the fastest and most reliable way to order:

  • Instant payment and delivery
  • License codes available immediately
  • Full visibility and management in your account
  • Required for all subscription purchases

Key Benefits

  • Zero waiting – licenses issued within seconds after payment
  • Instant manageability – activate and assign immediately
  • Operational clarity – everything centralized in one account
  • Lower admin overhead – no manual processing required
  • Future-proof – subscriptions only available via webshop

Step-by-step: Ordering in the Webshop

1. Log in

Go to:

Use your shared company email (recommended).

2. Select products

Choose the required:

  • Bondix Licenses
  • Bondix Hosted Services
  • Bondix License Subscription (coming soon!)

Find more information on our products here: Bondix Product Catalogue

3. Complete payment

Supported payment methods:

  • Credit Card
  • PayPal
  • Klarna (EU)
  • Localized payment methods depending on region

4. Receive licenses instantly

After successful payment:

  • License codes are issued immediately
  • Codes are visible in your webshop account
  • Ready for immediate use or customer hand-off

5. Manage licenses

In your webshop account you can:

  • View all licenses and subscriptions
  • Prepare customer hand-off
  • Maintain full overview of purchases

Account Setup (Recommended)

Use a shared company email

Example:

  • bondix@yourcompany.com

Benefits:

  • Central ownership of licenses
  • Access for multiple team members
  • Automatic application of partner discounts
  • Same login works for:

Optional: Register as Bondix Verified Customer

Open the Bondix Verified Customer Registration form.

Provide:

  • Company details
  • VAT ID (if applicable) or tax number

We'll review your application and get back to you as soon as possible.

Bondix Hosted Services

  • Must always be purchased via the webshop
  • Cannot be ordered via invoice/email
  • Managed directly in your webshop account

Alternative: Purchase on Account (When to use)

Use only if:

  • You order ≥25 licenses AND
  • You require invoice-based purchasing

How it works

Send order to:

  • orders@sima.gmbh

Include:

  • Company details
  • Billing information
  • Product and quantity
  • Project/customer reference

Limitations

  • Delivery: up to 5 working days
  • No instant license visibility in webshop
  • No subscriptions available
  • Not suitable for urgent orders

For Bondix Resellers and Bondix Partners Only: Best Practice - Customer Hand-off

For clean customer ownership:

  1. Create a dedicated customer email (e.g. customer@partner.com)
  2. Use this email for ordering in the webshop
  3. Log into my.bondix.cloud with this email
  4. Set password and hand over credentials to the customer

Benefits:

  • Customer owns licenses and subscriptions
  • Clean separation from partner accounts
  • Enables customer self-service

FAQ

How fast is delivery?

Within seconds after successful payment.

Can I mix webshop and invoice orders?

No. Use separate orders.

Why are invoice-based licenses not visible in the webshop?

They are not automatically synchronized.

Can subscriptions be invoiced?

No. Webshop only.

Quick Decision Guide

  • Need licenses immediately → Use webshop
  • Ordering ≥25 licenses with invoice → Email order
  • Buying subscriptions → Webshop only

Links & Contacts